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Privacy Policy

Effective Date: March 28, 2026|Last Updated: March 28, 2026

Welcome to the "LINGTU AI" website and related browser extensions (collectively, the "Product"). We understand the importance of user privacy and are committed to protecting your personal information. This Privacy Policy fully explains how we collect, use, store, share, and protect user data, and what rights you have regarding your personal data. Please read this policy carefully.

1. Basic Website Information

Website Name:LINGTU
Website Address:www.ailingtu.cn

Main Functions and Business Types:

This website provides the following services:

  • AI Sales Video Generation:Utilize artificial intelligence technology to automatically generate high-quality sales video content, improving marketing efficiency and conversion rates.
  • online shop management:Provide one-stop operational management services including online shop account management, content publishing, and data analysis.

2. Categories of User Data We Collect

To provide account recovery, content display, and service security, we collect only the data necessary for core functionality, including:

  • Identity Information:Nickname, account ID, and login credentials (passwords are stored only in encrypted form);
  • Contact Information:Email address and mobile phone number (used for sign-up, login verification, account recovery, and service notices);
  • Website Content:Text, images, audio/video, hyperlinks, and other content you submit or generate in the Product, used to display, edit, and manage content in your interface;
  • Device and Log Data:Access time, IP address, browser type, operation records, and error logs, used for security risk control and product optimization.

3. Purposes of Data Processing

We process user data only for the following purposes:

  • Account registration, login, and recovery: to create accounts, verify identity, and recover access;
  • Content hosting and display: to store and present content you upload or generate under your account;
  • Service communications: to send verification codes, service notices, and support replies via email or phone;
  • Customer support and troubleshooting: to investigate failures, handle appeals, and provide manual assistance;
  • Security and compliance: to detect abuse, block risky requests, and fulfill legal obligations.

4. Data Storage and Protection Measures

Storage Location:User data is primarily stored on Alibaba Cloud and AWS servers. Browser extensions and the website communicate with our servers over encrypted HTTPS connections.
Storage Duration:Account data is retained while your account remains active. After account deletion, we delete or anonymize related data within 30 days unless a longer period is required by law. Log data is usually retained for no more than 180 days and then deleted.
Protection Measures:
  • Use AES-256 encryption technology to protect your personal information;
  • Restrict access permissions through IP whitelisting and access control lists;
  • Regularly conduct security audits and vulnerability scans;
  • Regularly backup data weekly to prevent data loss.

5. Data Sharing and Disclosure

Data Sharing:We do not sell user data. We share data only when necessary to provide core product functions or when required by law.

Third-Party Service Providers:We may share limited data with the following parties: (1) cloud infrastructure providers (Alibaba Cloud and AWS) for storage and computing; (2) SMS/email providers for verification and account notices; and (3) collaborators you explicitly authorize (if configured) for display within your designated scope. These parties are contractually restricted to the agreed purpose and bound by confidentiality and security obligations.

Data Disclosure:We may disclose necessary user data when required by applicable laws, regulators, or legal process.

Business Transfer:In the event of a merger, acquisition, or asset transfer, relevant user data may be transferred. We will require the transferee to continue honoring this Privacy Policy. If processing purposes materially change, we will provide notice as required by law.

6. User Rights

According to relevant laws and regulations, you have the following rights regarding your personal information:

  • Right to Know:You have the right to know how we collect and use your personal information;
  • Access and Modification:You can access and modify your personal information through your login account;
  • Deletion:Under certain circumstances, you have the right to request that we delete your personal information;
  • Withdrawal of Consent:You can withdraw your consent to our processing of your personal information at any time;
  • Complaint and Report:You have the right to complain and report our personal information processing practices to relevant regulatory authorities.

7. Cookies and Tracking Technologies

We may use Cookies, local storage, or similar technologies to maintain login status, remember language preferences, and improve security. We do not use these technologies for cross-site advertising tracking unrelated to the core purpose of the Product.

8. Protection of Minors

We attach great importance to the protection of minors' personal information:

  • We will not intentionally collect personal information from children under 14 years of age;
  • If we discover that we have collected personal information from minors, we will delete it immediately;
  • Minors aged 14-18 who use our services need to obtain guardian consent.

9. Data Security Incident Handling

If a personal information security incident occurs, we will:

  • Immediately activate emergency response plans and take appropriate measures;
  • Report to relevant regulatory authorities within 72 hours;
  • Promptly notify affected users and explain possible impacts and remedial measures.

10. Privacy Policy Updates

We may update this privacy policy based on changes in laws and regulations, business development needs, or user feedback. The updated privacy policy will be published on this page with the update date prominently displayed.

For major changes, we will notify you via email, in-site messages, and other means, and re-obtain your consent.

11. Applicable Law and Jurisdiction

The applicable law for this Privacy Policy shall be determined in accordance with applicable conflict-of-law rules, without prejudice to any mandatory consumer and data protection rights under the laws of your country of residence. We will comply with applicable data protection laws and regulations (such as PIPL and GDPR, where applicable).

12. Contact Us

If you have any questions, comments, or suggestions regarding this privacy policy or your personal information, please contact us through the following methods:

WeChat:yh8000m

We will reply to you within 15 business days after receiving your request.

Thank you for your trust and support of "LINGTU AI"!